Sonodex Download for free for Windows

Common problems

Quick solutions for SmartScreen, virus scanner alerts, hanging updates, file rule conflicts, unplayable tracks and missing analyses.

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SmartScreen warns during installationLink to “SmartScreen warns during installation”

The installer is not yet signed with a purchased certificate. Click “More info” and then “Run anyway”. More under Installation.

Virus scanner flags SonodexLink to “Virus scanner flags Sonodex”

Only download the installer via the download page. If you think the message is a false positive, report the file to Microsoft at https://www.microsoft.com/wdsi/filesubmission or to the vendor of your virus scanner.

Update hangsLink to “Update hangs”

  • If you are on 3.0.2 or older, no update arrives: these versions look at an old address that no longer exists. Install the current version once from the download page.
  • Updates are installed the next time you quit normally. If downloads, sync, backups or imports are running, Sonodex waits until they are finished.
  • Quit Sonodex normally via the window or File → “Quit” and restart it.
  • If that does not help, download the current installer from the download page and run it. Your library in the data folder is kept.

Help → “About Sonodex” shows which version is running.

File rule: “Target file already exists”Link to “File rule: “Target file already exists””

There is already a file with the same name at the destination; Sonodex never overwrites. The job is set to “Review required”, and the other files carry on. Rename or move the existing file or adjust the pattern, then “Retry”. Further messages are explained in File rules.

Track cannot be playedLink to “Track cannot be played”

  • File missing or moved: right-click → “File” ▸ “Find and relink file”, or Library check → “Files” → “Find lost files by fingerprint”.
  • Streaming reference: a track created only as a link has no local file. Replace it under Streaming & local files.
  • File broken: check it under Library check → “Audio check”.
  • Focus: Space has no effect while a text field, a drop-down list or a dialogue has focus. Double-clicking the track loads it into the player.

Analysis missingLink to “Analysis missing”

  • Analysis is part of Pro. Check your plan under Settings → Account.
  • New tracks are only analysed automatically if “Analyse new tracks automatically” is on (off by default). Otherwise use “Analyse pending” or “Analyse all” in Incoming.
  • Look in the “Analysis queue”: if it is paused, click “Resume queue”; you restart failed jobs with “Retry”.
  • “Do not overwrite existing values” keeps old values. Turn it off in the analysis dialogue if you want to re-analyse. Locked grids always stay protected.
  • If the tempo is off, for example half or double speed, correct it in the grid editor with “÷2” or “×2”.

Sync aborts: DJ software is runningLink to “Sync aborts: DJ software is running”

Close Rekordbox, Serato or Engine DJ completely and start the sync again. See Sync Center.

Pro is not shownLink to “Pro is not shown”

Sign in to the app and click “Check again” under Settings → Account. If Sonodex has been offline for more than seven days, the account check needs an internet connection.

No confirmation emailLink to “No confirmation email”

Check your spam folder. Request a new link under Settings → Account with “Send confirmation link”.

Sonodex does not startLink to “Sonodex does not start”

If start-up fails, Sonodex names the reason and the data folder. Do not delete this folder: it contains your library. Database conversions run step by step; if a step fails, the last complete state remains. In that case, get in touch via Contact.

Something missing or wrong? Let us know. The app interface is available in English and German.

Original Sonodex app · Demo library